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Training Administrator

BLT Driver Training is recruiting a highly organised and customer focused Training Administrator to play a key role in coordinating our training programmes and assessments.

Based at our Eastleigh office, this is a full time, permanent opportunity within a supportive and busy team.

Key Details

Location

Eastleigh, Hampshire (office based)

Salary

£30,980 per annum

Hours

Full time — 37 hours per week

We are seeking an experienced administrator who thrives in a fast-paced environment, enjoys working with people, and takes pride in delivering outstanding customer service while ensuring smooth and efficient operations.

You will play a key role in coordinating training programmes and assessments, acting as the main point of contact for our customers and scheduling our trainers and assessors.

This is a fantastic opportunity to join a supportive team in Eastleigh, where you will make a real impact by delivering an excellent experience for customers, trainers, assessors and learners.

In this role you will:

  • Coordinate training and assessment bookings from enquiry through to completion.
  • Act as the primary point of contact for customers, providing professional and timely support.
  • Schedule trainers and assessors, ensuring services are delivered efficiently and effectively.
  • Maintain accurate records, course documentation and CRM systems.
  • Produce monthly and ad-hoc performance reports.
  • Support quality assurance activities and service improvement initiatives.
  • Manage the onboarding and ongoing engagement of assessors.
  • Handle enquiries, complaints, calls and emails professionally and in line with company procedures.
  • Provide administrative support across the wider team as required.

To be considered for this role, you will need:

  • Excellent organisational skills with the ability to manage multiple priorities.
  • Strong customer service skills and a professional, approachable manner.
  • Outstanding verbal and written communication skills.
  • Experience using Microsoft Office applications and CRM systems.
  • High attention to detail and a proactive, solution-focused approach.
  • The ability to work independently and as part of a team.

Successful police vetting clearance will be required for this role.

This role is being recruited on our behalf by Reed Southampton.

To apply, please contact Reed Southampton and ask for Sam Morris on 02380 631 896, or email sam.morris@reed.com.

About BLT Driver Training

This role sits within BLT Driver Training, the non-profit trading subsidiary of the Blue Lamp Trust — a charity supporting vulnerable people to be safe and secure in their home and online.

Every booking we take supports the charity’s work. The role is office based at Police & Fire HQ, Leigh Road, Eastleigh, Hampshire, SO50 9SJ.

Why Choose BLT Driver Training?

Nationwide coverage — wherever you are in the UK
Recognised by licensing authorities across the UK
Trainers are DVSA ADI & Fleet Accredited
Tailored delivery: in-person, virtual or online
Transparent, consistent processes and reporting
Every booking supports the Blue Lamp Trust’s charity work.

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