Taxi Driving & Wheelchair Assessments
The Trust and its Assessors
BLT Driver Training endeavours to conduct all driving assessments professionally and with integrity.
Our Assessors are qualified to high industry and professional standards.
We strive to be fair, objective and highly professional. We will not allow any influence on its decisions, actions or recommendations arising from matters of gender, race/ethnicity, creed/religion, age, disability or through financial inducement.
Candidates
We will not tolerate any discriminatory or abusive behaviour, threats, intimidation or violent reaction towards its Assessors or Staff. Any such action(s) will result in immediate termination of the assessment, and the incident will be reported to the candidate’s local authority or if necessary, the Police. Furthermore, we will not accept any bookings, at the time or in the future, from a driver committing said misconduct.
The Assessor’s decision on the outcome of a driving Assessment is final.
Complaints
Any complaint relating to the driving assessment must be received in writing within 10 working days and emailed to info@bltdrivertraining.co.uk. Please provide as much detail as possible to allow us to investigate fully. BLT Driver Training will under no circumstances accept, comment on, or review audio or video footage provided by a test candidate or third party to facilitate a challenge to the conduct of a driving assessment or its result. Any complaint received outside of this time limit will not be investigated.
Driver Trainings
The Trust and its Assessors/Trainers
BLT Driver Training endeavour to conduct all of our driving assessments and training professionally and with integrity.
Our assessors and trainers are qualified to high industry and professional standards.
We strive to be fair and objective and are never influenced in our decisions, actions or recommendations by issues of gender, race, creed, colour, age, religion, disability or financial inducement.
Candidates
We will not tolerate any discriminatory or abusive behaviour, threats, intimidation or violent reaction towards our assessors, trainers or staff. Any such action will result in immediate termination of the assessment or training and the incident reported to the candidate’s employer or if necessary the Police.
Furthermore, the trust will not accept bookings at the time or in the future from a driver committing said misconduct.
The assessor’s decision on the outcome of a driving assessment is final.
Complaints
Any complaint relating to the assessment or training must be received in writing within 10 working days and emailed to fleet@bltdrivertraining.co.uk. Please provide as much detail as possible to allow us to investigate fully. BLT Driver Training will under no circumstances accept, comment on, or review audio or video footage provided by a candidate or third party to facilitate a challenge to the conduct of a driving assessment / training or its result. Any complaint received outside of this time will not be considered.